Your information, in plain English

What we collect

When you fill out a form on this site, we collect only what we need to help you:

• Your name
• Your phone number
• Your email address
• The state your property is in
• Your loan goal (buying, refinancing, cash-out, investment)
• Your timeline
• The answers you give in the application questions

We do not run a hard credit check to give you an initial conversation.

How we use it

We use your information to contact you about mortgage services and to follow up on the inquiry you started — nothing else. That means a loan officer on our team may call, text, or email you to talk through your numbers, answer questions, and keep your file moving.

We do not sell your information

We never sell your information to third parties, and we do not share it with marketing lists or lead buyers. We only share what is necessary with the service providers and lending partners involved in your own loan, and with anyone we are required to share it with by law.

Consent to be contacted

When you submit a form on this site and check the consent box, you are telling us it is okay to reach you by phone, text, or email about your inquiry. Message and data rates may apply. You can tell us to stop at any time — reply STOP to a text, unsubscribe from an email, or just ask us on the phone — and we will stop.

Deleting your information

You can ask us to delete what we have. Email privacy@phxmoneystore.com with the name and phone number you used, and we will remove your information unless we are legally required to keep records tied to an active or completed loan.

Questions

Email us at privacy@phxmoneystore.com and a real person will answer.